General Product FAQs
Heat levels mentioned on each product page.
All our products are vegetarian, with many also vegan and gluten-free — check individual labels for details. We don’t add wheat (gluten) or dairy to any of our sauces. However, please note: our products are made in a facility that also handles nuts, soy, dairy, and similar ingredients.
Yes. Store in the fridge once opened and consume within 30 days.
Absolutely. Me Soo Yum sauces are designed to be both condiments and cooking enhancers.
Only cold-pressed oils. They’re nutrient-rich and add an unmatched depth of flavour.
Store unopened jars in a cool, dry place. Once opened, refrigerate.
Shipping Policy
Yes, We deliver pan India.
Standard delivery takes 4–7 working days, depending on your location.
Email us at sales@mesooyum.com with your order ID. We’ll resolve it ASAP.
We offer FREE SHIPPING across India on orders above ₹ 999. For orders below ₹ 999 a flat shipping fee of ₹100 is charged.
Return Policy:
We only accept returns for:
- Incorrect product delivered
- Damaged product upon arrival
Please notify us within 48 hours of receiving the product.
Conditions:
- Product must be in original packaging.
- Include photos and order details in your email.
Email: sales@mesooyum.com
- Email us with your issue and order number.
- Please share images of damaged / incorrect product.
- Await confirmation from our side
- Post quality check, Replacement or Store credit will be initiated within 30 days
- In case of replacement, we will deliver the replacement product within 7 working days
Please share images of the damaged package and product to sales@mesooyum.com within 48 hours of delivery.
Exchange Policy
Due to the perishable nature of our products, we do not offer exchanges.