FAQ's

Is your question not listed? Contact our customer service.

PRODUCTS

Vegetarian?

Yes 100% vegetarian. No meat-based ingredients.

Preservatives?

Never. No artificial preservatives in any product. Nonnegotiable for us.

Shelf life?

Refrigerate after opening, use within 30–45 days. Unopened: 9–12 months from manufacture date.

How spicy?

Varies. Bhut Jolokia = very hot. OG Chilli Garlic = medium. Thai Chilli Jam = mild-sweet. Heat level shown on each product page.

Suitable for kids?

Thai Sweet & Sour Dressing and Scallion Pepper Dip are milder. Most other products are adult-heat level.

ORDERS & DELIVERY

Delivery time?

Shipped within 24–48 hours. Pan India delivery in 3–5 business days. Delhi/NCR and Mumbai usually faster

Free shipping?

Free shipping on all orders above ₹999. Flat fee below that.

COD available?

Yes. We also accept UPI, cards, and net banking. Prepaid orders get priority dispatch

Cancel/change order?

Contact us within 2 hours of ordering. Once dispatched, cancellations are not possible.

Delayed order?

WhatsApp us at +91 98109 93065 with your order number. We respond immediately.

BUNDLES

Bundle vs individual?

Bundles save ₹150 vs buying the same 3 products individually. Stack with YUM15 for extra 15% off on top.

Mix and match?

Not yet our 4 bundles cover the most popular combinations. Custom bundles coming soon.

COD available?

Yes. We also accept UPI, cards, and net banking. Prepaid orders get priority dispatch

Free shipping on bundles?

Bundles are ₹849 — just below the ₹999 threshold. Add one more item to qualify, or check if YUM15 brings total to ₹999+.

GIFTING

Send to different address?

Yes. Enter recipient's address at checkout. Add a note and we'll include a handwritten message card.

Bulk / corporate orders?

Yes we handle Diwali hampers, corporate gifts, event favours. WhatsApp us for bulk pricing.

Packaging gift-worthy?

Yes. Gift boxes are packaged to be given directly no extra wrapping needed.

Damaged order?

Photo + WhatsApp within 48 hours. We'll send a replacement or refund, no questions asked.

Still Have a Question?

We're real people. Message us — usually reply withinthe hour.

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